97% of people read reviews of local businesses, and 84% of those customers check Google Business Profile for those reviews.
Review management is the process of monitoring, influencing, and responding to online reviews of your business. Online reviews are an important part of your business’s marketing, and it’s important to generate positive reviews to build trust with potential leads.
Online reviews are an important part of your business’s marketing, and it’s important to generate positive reviews to build trust with potential leads. When someone is looking for a business to work with, they’ll often check online reviews to see what others have said. If your business has a lot of negative reviews, potential leads will be less likely to trust you. con
But don’t worry – there are a few things you can do to generate more positive reviews and build trust with potential leads. First, make sure you’re asking your customers for feedback after they’ve had a positive experience with your business. Second, respond to any negative reviews quickly and politely. And finally, automate as much of this process as possible so that you don’t miss out on any review possibilities.